You do not need to be home for your collection. We encourage customers to leave their items outside and the LITTA team will collect. Like magic the waste will be gone. We can add any comments to your booking to give the team access info, like "open the gate at the side and the waste is at the side of the house". If leaving on the road it is sometimes useful to inform your neighbours so they know the waste will be removed. You can add a note to the waste with LITTA's name and your reference so you do not get any fines from the council if left outside on the road.